Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player
MSN - A Closer Look

Cash Flow
MSN'S PRIORITY!

"MSN has proven to be honest, upfront and ethical - we are proud to be partners with them and value their expertise and experience."

Marjorie Thompson
Practice Administrator
Carolina Radiology Associates

Coding
MSN CODES FROM PHYSICIAN REPORTS ONLY

Direct relationship among physician documentation, procedural coding and payments. Certified coders - Radiology Coding Certification Board, American Academy of Professional Coders

Learn More
  • MSN Services
    •
  • What Makes MSN Different
  • MSN Management Team
  • MSN Client Locations

    •  
    Contact a sales rep

     
    MSN Standards
    MSN provides comprehensive billing, accounts receivable and practice management services to our Clients in a professional and ethical manner and in accordance with recognized billing industry standards.
    What Makes MSN Different
    How is MSN Different?

    MSN achieves extraordinary results and separates itself from its competitors by:

     

    1. Capturing all charges and reports and verifying the accuracy of the data capture

      - Comparing information received from a site of service with a log of exams or a schedule of the services provided

    2. Coding procedures from the physicians' documentation only

      - Working daily to communicate how documentation may be improved to optimize collections

    3. Confirming receipt of electronic claims

      - Producing "error reports" to identify claims that are not received

    4. Editing payments as they are posted

      - Loading negotiated fee schedules into the billing system

      - Incorrect payments cannot be posted automatically, requiring manual intervention

    5. Implementing aggressive denial management protocols

      - Billing personnel take action on all claims that are denied, including researching medical necessity issues

    6. Maintaining an in-house collections department

      - Patients are telephoned with a request for payment, either in full or through a coupon payment plan

      - Credit card payments are encouraged

    7. Downloading files directly to the group's collection agency of choice

      - Working collaboratively with the agency in resolving outstanding balances

      - 6 to 8 percent of the total amount MSN turns to a collection agency are collected, on average

    8. Negotiating managed care agreements

      - Realize competitive reimbursements that are based on a methodology other than a multiple or percentage of Medicare, for example a conversion factor with an inflation factor

      - Address other contractual issues that impact billing and collections, including timely filing limits, ability to unilaterally change contract terms, and the comprehensive provision of procedures that require pre-authorization

    9. Ensuring the billed charge fee schedule is competitive

      - Based on a comparison with regional and national norms

      - No money is left on the table.