The MSN Difference
MSN achieves extraordinary results and separates itself from its competitors by:
- Capturing all charges and reports and verifying the accuracy of the data capture
- Comparing information received from a site of service with a log of exams or a schedule of the services provided
- Coding procedures from the physicians' documentation only
- Working daily to communicate how documentation may be improved to optimize collections
- Confirming receipt of electronic claims
- Editing payments as they are posted
- Loading negotiated fee schedules into the billing system
- Incorrect payments cannot be posted automatically, requiring manual intervention
- Implementing aggressive denial management protocols
- Billing personnel take action on all claims that are denied, including researching medical necessity issues
- Maintaining an in-house collections department
- Patients are telephoned with a request for payment, either in full or through a coupon payment plan
- Credit card payments are encouraged
- Downloading files directly to the group's collection agency of choice
- Working collaboratively with the agency in resolving outstanding balances
- 6 to 8 percent of the total amount MSN turns to a collection agency are collected, on average
- Negotiating managed care agreements
- Realize competitive reimbursements that are based on a methodology other than a multiple or percentage of Medicare, for example a conversion factor with an inflation factor
- Address other contractual issues that impact billing and collections, including timely filing limits, ability to unilaterally change contract terms, and the comprehensive provision of procedures that require pre-authorization
- Leveraging the most forward-thinking technology
- Real-time, relational database system allows for true visibility into your practice’ performance on a continual basis
- Efficient electronic processing and work list oriented follow up tools
- On-line patient payments
- Unique Physician Portal for enhanced and effective communication between your physicians and our staff
- Ensuring the billed charge fee schedule is competitive
- Based on a comparison with regional and national norms
- No money is left on the table.
The MSN Difference
Discover the 10 areas that help MSN achieve extraordinary results and that separate us from the competition. 
What Our Clients Say
“MSN is one of the best billing companies we have worked with. Their staff goes the extra mile to collect every dollar possible including, reconciling the exams they bill with the hospital performance list. MSN is a true partner to the clients they serve.”
Julie Kaffenberger
COO, Radiology Business Solutions
Contact Sales
Questions about MSN? Contact one of our consultants.
Terry Corgan
Phone: 704-844-6467 Email: sales@msnllc.com
Barbara Rubel
Phone: 770-431-9783 Email: sales@msnllc.com
Rick Conklin
Phone: 316-612-0556 Email: sales@msnllc.com
Deborah MacFarlane
Phone: 949-378-8308
Email: sales@msnllc.com
Chris Heimerl
Phone: (303) 809-3210